1. How do I format a memory card?

Since this device has dual storage, you can choose to format the SD card or the built-in storage.

Format the SD card (Method 1): After the mobile phone successfully connects to the device, enter the "Camera Settings" interface, tap“Storage Management”and you can select to format the memory card.

Format the SD card (Method 2): Remove the memory card, insert it into the card reader, and connect it to the computer. Find the memory card drive, Right-click and select "Format". The fat32 option will appear and select “Format” (uncheck “Quick Format”).

Format the built-in storage: After the mobile phone successfully connects to the device, enter the "Camera Settings" interface, tap“Storage Management”and you can select to format the built-in storage.

Formatting the built-in storage will restart the Dash Cam.

2. How to export the driving video in the memory card?

Use the card reader to connect the memory card with the computer, and you can export the driving video.

3. What is the Wi-Fi password of the Dash Cam?

The default Wi-Fi password of the device is "1234567890". You can change the password, go to "Device Settings" > "Device Wi-Fi Password" after connecting the APP with your mobile phone.

4. Can I change the Wi-Fi password of the Dash Cam?

It can be modified. The specific modification method is to enter "Camera Settings" interface after the Dash Cam is connected to the mobile phone, select "Set Wi-Fi Password" after entering, enter a new password, confirm it, and save it.

5. How do I reset the Dash Cam?

In case of abnormal state, press the function button for approximately 6 seconds to reset the device. After successful reset, the device will automatically start up.

6. What if I forget the Wi-Fi password?

Press the function button for approximately 6 seconds to reset the device, and then connect the Dash Cam again (default password: 1234567890).

7. Why can't I see the image of my rear camera?

Please ensure that the rear camera cable is firmly connected to the front camera, and observe whether the rear camera indicator light is solid green. Then enter the preview interface of the app and tap  to switch to view the image of rear camera.